TERMS AND CONDITION AND PRIVACY POLICIES

TERMS AND CONDITIONS OF USE

The present terms and conditions regulate the access and use of our website https://marex.pe, hereinafter the website, property of MAREX GLOBAL SOURCING, with legal address at Alm. San Juan de Buena Vista Nro. 146 Int. 103 Urb. La Encantada de Villa, Chorrillos – Lima and with RUC 20600914201, hereinafter MAREX. The user must read, understand and accept all the conditions set forth in these terms and conditions. The use of the web page -your visit or navigation in it- constitutes a declaration regarding the understanding and full and unrestricted acceptance of the present Terms and Conditions.

This web page, hereinafter the website, is for informational purposes only, so the user understands that, if he/she wishes to make purchases of the products marketed by MAREX, the sale will be made in accordance with paragraph 4 of these terms and conditions. Likewise, the user has free and voluntary access to the following areas of the website: «Contact us», «Schedule a call» and «Schedule your order». 

The user declares to know and accept that the mere navigation on the website as well as the request for an order in the «Schedule your order» tab does not generate a consumer relationship with MAREX.

1. User Obligations

The user must respect at all times the terms and conditions set forth in the website. The user expressly declares that he/she will use the website diligently and assumes any liability that may arise from non-compliance with the rules. Likewise, he/she undertakes to:

  • Provide true and accurate information about himself/herself in case he/she chooses to go to the «contact us» or «Schedule a call» area.
  • Read these terms and conditions.
  • Reproduce or submit to our website any defamatory, sexually or racially offensive or other unacceptable material.
  • Use the portal to transmit, store, disseminate, promote or distribute data or content that carries viruses or any other computer code, files or programs designed to interrupt, destroy or impair the operation of any computer or telecommunications program or equipment.

2. Modifications to the Terms and Conditions

MAREX reserves the right to modify these terms and conditions at any time. The user shall be bound by such modifications, once they become available in the relevant section of the website. If you continue to use the website and services after such changes become effective, you automatically accept the new Terms and Conditions of Use. Therefore, it is important that you review them periodically to ensure that you still accept them. If you object to such modifications, your only recourse is to discontinue using this Web site.

3. Web Site Responsibility

MAREX makes every effort to provide the most current and accurate information on this site.  MAREX does not guarantee and assumes no liability for any damages caused by the use and utilization of the information, data and services of the portal and excludes any liability for damages that may be due to information and/or services provided or supplied by third parties.

MAREX does not guarantee a free and uninterrupted service of this website, but declares its willingness to make every reasonable effort to achieve its availability for as long as possible.

4. Conditions applicable to the sale of products

4.1 Schedule your order

Each order submitted constitutes an offer to buy or sell by the User. Orders are subject to availability and discretionary acceptance by MAREX.

User agrees to provide true and accurate information about himself and his order and to submit the form after carefully verifying the information provided in the order summary.

MAREX reserves the right to cancel a purchase order by informing the user within 10 working days of placing the order, via the e-mail address associated with his purchase, of the unavailability of one or more of the products purchased.

4.2 Contractual formalization

The order is only considered as an offer to reach an agreement between the user and MAREX. Once the offer has been accepted by MAREX, a contract of purchase/sale of goods will be formalized.

4.3 Quality and Description

MAREX shall guarantee that the goods:

  • Conform in quantity, quality, and description to that set forth in the order;
  • Comply with the quality standards.
  • Comply in all respects with the legislation in force at the time of delivery.

4.4 Shipments and deliveries

MAREX can support the entire process from origin to destination for both the purchase and sale of products. MAREX has in its network services of analysis, certifications, refining, blending, freight, transportation, storage and financial advice.

The commission for these services will be duly informed by MAREX to the user at the time of placing the order and before signing the contract.

4.5 Delivery terms and dates

The contractual term shall apply not only to the satisfactory delivery of the goods but also to the submission of all documents, technical, administrative or customs clearance related to the order. The delivery date, penalties for delay and/or non-compliance shall be agreed between MAREX and the user and detailed in the contract.

4.6 Payment Methods

MAREX uses third party tools for payment processing. Payments will be made by bank transfer or cashier’s check. Through the website, MAREX will not ask you for sensitive information such as your credit card details.

4.7 Force Majeure

The obligations of the parties, assumed in the contract, will be extinguished if notice is given with more than one month of any circumstance beyond the reasonable control of the parties, including indefinite strikes, lockouts, accidents, war, fire, natural disasters, among others.

5. Intellectual Property Rights

The content available on the website is protected by the laws in force on intellectual property rights and related international treaties (Decision 486, Decision 689, Legislative Decree No. 1075, Legislative Decree No. 1033, Legislative Decree No. 807, Paris Convention). All contents, trademarks, logos, drawings, documentation, computer programs or any other element subject to protection by intellectual or industrial property legislation that are accessible on this site, correspond exclusively to MAREX or their legitimate owners and all rights over them are expressly reserved.

No license or authorization of use is granted to the user on its contents, data or services, other than that expressly detailed in these general conditions of use of the website. Therefore, the User may not copy and/or download and/or share, modify, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content of the website.

6. Applicable Law

The provision of the service of this website and these terms of use are governed by Peruvian law.

7. Contact

If you have any concerns or questions about the material that appears on our website or have any questions about the use of the same or about these «Terms and Conditions of Use» of the website, you can communicate it by email to support@marex.pe

 
PRIVACY POLICY

In accordance with Law No. 29733, Personal Data Protection Law, and its regulations, we develop the following privacy policy (the «Privacy Policy») to inform you how we, («MAREX»), registered with RUC No. 20600914201 in the Registry of Legal Entities of Lima, addressed in Alm.San Juan de Buena Vista Nro. 146 Int. 103 Urb. La Encantada de Villa, Chorrillos, perform the processing of your personal data collected through the website: www.marex.pe  

This Privacy Policy is part of the Terms and Conditions that you can review and that are published on our website. Thus, all definitions and concepts developed in the Terms and Conditions are also applicable to this document.

In MAREX we are committed to protect the privacy of our Users and/or visitors and to maintain the confidentiality of your information according to the legal dispositions applicable in Peru and the conditions indicated in this document.

By registering and/or browsing the website, you as a User and/or visitor consent to the use of your personal information in accordance with the policies described below. Therefore, you acknowledge that all information you provide to us is true and complete at all times, being that, upon any change, you must inform us as soon as possible, so that we can update our records.

Please use this privacy policy to help you decide if and how you want to use our website.

1. What information do we collect?

You will provide your personal information when you access the following areas of the website: «Contact Us», «Schedule a Call» and «Schedule an Order». By way of example, but not limited to, MAREX may require the following information:

  • Name
  • E-mail address
  • Country
  • Telephone number

2. How long will we keep it?

We will keep your personal data as long as you do not request its cancellation as data owner.

3. Where will it be stored?

Your personal data will be stored in the database of our ownership called » Banco de Datos Personales Recopilados por MAREX » and registered in the Register of Data Protection in charge of the Authority for the Protection of Personal Data.

4. Why do we collect them?

We will treat your personal data, in order to fulfill the contractual relationship with MAREX, which consists of:

  • Request contact.
  • Schedule a call
  • Schedule an order
  • Request/Send technical information regarding the order, such as technical specifications, certifications, among others.
  • Request/Send information related to the commercial transaction such as: shipping options, shipping carrier options, financing options, among others.
  • Request/Send payment for the transaction.
  • Request/Send any other type of information or communication related to the transaction.

And for the following additional purposes:

  • Research, quality evaluation and improvement of our service.
  • Advertising and sending commercial promotions.
  • Obtaining statistical and/or historical information for MAREX.
  • Sending industry and market reports.
  • Sending MAREX corporate information.

In accordance with current regulations, you may refuse to give your consent for additional treatments to those of the contractual relationship you have with MAREX. At any time, you may withdraw your consent to the use of your personal information for the purposes of research, advertising, quality assessment and service improvement. However, depending on the circumstances, if you withdraw your consent, we may be unable to provide you with information that may be useful to you.

You may revoke your consent by sending an e-mail to: support@marex.pe

In case you do not give your consent on the detailed in the previous paragraph or you revoke it, this will not affect the provision of the contracted service, and your personal data will only be used and/or treated only to carry out the activities related to the contractual relationship you have with us.

5. Do we make any transfer to third parties?

MAREX does not transfer your personal data to any third party, supplier or business partner.

Also, we inform you that we have hosting on the servers of the website for storage and processing of information, through «LINODE» whose servers are located in the United States.

6. How do we safeguard your information?

We have incorporated appropriate security measures to ensure the protection of your personal data to prevent its alteration, loss, unauthorized access or processing.

MAREX takes the security of your personal information very seriously. We work hard to protect the personal data you provide from loss, misuse and unauthorized access or disclosure. Given the nature of communications and information processing technology, there is no guarantee that personal data will be absolutely safe from access, alteration or destruction by a breach of any of our physical, technical and administrative safeguards.

You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a unique and complex password that no one else knows or can easily guess and by keeping your login and password private. We are not responsible for lost, stolen or compromised passwords or any activity on your account through unauthorized password activity.

7. About our commitment to non-disclosure

We undertake not to disclose or share your information, without your consent, except in the following cases (i) requests for information from public authorities in the exercise of their duties and within the scope of their powers; (ii) requests for information pursuant to court orders; and (iii) requests for information pursuant to legal provisions.

8. Do we use cookies?

Our website uses cookies only for its proper functioning. No personal data is collected.

In the event that links or hyperlinks are placed on our website that redirect to other Internet sites owned by third parties that use cookies, we will not be responsible for the use of cookies by such third parties.

9. What rights do you have?

In relation to the ARCO Rights (right of access, rectification, cancellation and opposition) indicated in the Personal Data Protection Law N° 29733, as the owner of your personal data, you or your legal representatives have the right to access your personal data in possession of MAREX, to know the characteristics of its treatment, rectify them in case they are inaccurate or incomplete; request their deletion or cancellation when considering them unnecessary for the purposes previously exposed or to oppose to their treatment for specific purposes. Likewise, you may at any time revoke the consent expressly granted, as well as limit the use or disclosure of your personal data.

Since the provision of the service requires the processing of personal information, the revocation of your consent or request for deletion or cancellation could result in the service no longer being provided to you.

If you wish, at any time, to access any information or exercise any right granted to you by the Personal Data Protection Law, you should direct your request by e-mail to support@marex.pe . In order to process your request, we may also request additional information in order to verify your identity or capacity to represent, such as identity document and, if applicable, the title that proves your power of attorney.

If the User considers that he/she has not been attended in the exercise of his/her rights, he/she may file a complaint before the National Authority for the Protection of Personal Data, by contacting the Ministry of Justice and Human Rights: Calle Scipion Llona 350, Miraflores, Lima, Peru.

10. About modifications to this Privacy Policy

We have the right to modify, update or complete at any time the Privacy Policy, which will be immediately published on our website so that you are aware of what information is collected, how and under what circumstances we use and treat your information.

Contact us
If you have any questions or comments about our Terms of Use or Privacy Policy
please contact us at
support@marex.pe